| Название | : | 3 Tips for Customer Service Professionals #1: How To Use Power Phrases in Professional Greetings |
| Продолжительность | : | 3.14 |
| Дата публикации | : | |
| Просмотров | : | 164 rb |
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HEY MY FRIENDS: If these videos are having a positive impact on you, please show your support by becoming a CHANNEL MEMBER and/or clicking the THANKS BUTTON above and leaving a little love A little love will allow me to continue delivering these videos directly to you! Comment from : @TheWizardOfWords |
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What about saying hello? Thank you for calling Publix customer service This is Kristina How may I help you? Is that not ok? Comment from : @mamagbluntbuthonest6516 |
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I worked for Qwest back in college No matter how wonderful the conversation, I had to end every call with "Have I addressed all of your wireless customer concerns today?" Customers hated it, what happened to the human they were just talking to Comment from : @natecw4164 |
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This is fantastic, thanks so much! Comment from : @joshsanchezxD |
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Customers need to be respectful as well We can be as nice as we want to, but customers can be assholes even when we are nice Comment from : @RickyRicardo0282 |
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Bottom Robert Downy jr Comment from : @moonske |
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Do you have this as a cheat sheet we can download? Looking to improve the communication for myself and employees for my office Thank you Comment from : @DrMattMcNabb |
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Great video! These 3 tips for customer service professionals are spot-on Active listening, empathy, and timely responses are key to delivering excellent service Thanks for sharing! Comment from : @asmahabib3504 |
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When I worked at James Avery Jewelry Store, after doing sloppy greetings for so long, we were told what to say We were told to ask, “How May I help?” Customers wouldn’t hear us correctly, and say, “No thanks, I’m just looking”brYou are right though!! We use to give wimpy greetingsbrOne time I was secret shopped, by a paid secret shopper brShe was a very old woman, who said I “had no charisma” I was very deeply woundedbrShe asked to look at a men’s bracelet, and asked for help putting it on I had great difficulty putting it on her, because I had fake nails brShe wrote that my goodbye greeting was, “Bye-bye”brIt made me feel like I sounded like a little child, seeing that written on paper, with the Assistant Manager reading it to me, and fellow employees looking on, judging me I felt so small, and I wanted to hide I was only 19 years old at the time Comment from : @sharonhainesNumber1Red |
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Has he ever been to McDonald’s? Comment from : @newfrontierfilms6314 |
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😉👍❤ Comment from : @sharisimonehampton5434 |
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Thank you Comment from : @BlissBlissBliss720 |
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Thank you Tony Stark lol Comment from : @inhuman_human6790 |
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You sound like a douche Comment from : @bombfirst157 |
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You want minimum wage employee to act like a CEO wage employee Comment from : @esmeraldapulido7646 |
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I don’t understand the second point of my name is vs I’m Comment from : @jerrellh4173 |
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It doesn't hurt thst he is good looking :) Comment from : @emilyknowlton8602 |
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I love him so, so, so much Comment from : @emilyknowlton8602 |
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🤔 I'll do a trial run and see how it goes Comment from : @tiffanycools3414 |
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Thank you… Comment from : @SergiosFitness_ |
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Excellent tips I'm struggling with my greetings as wellbrbrIn my line of business It is required to ask the customer namebrbrI don't even know if my greeting is grammatically correct 😔brbrWho do I have the pleasure of speaking with today?brbrIs there a better way to phrase this question? Comment from : @sovl2659 |
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I never noticed that places like Mcd's had standard greetings! Comment from : @jaspermartin7444 |
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Thanks for sharing your knowledge :) Comment from : @linhngo7398 |
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Are u gay 😂 Comment from : @zimrishmarem8107 |
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Great tips, but the microphone is horrible Comment from : @Okeh_Emmanuel |
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These tips does not work in real life Just be yourself be human and help Comment from : @raminbaghirov9998 |
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Amazing advice brI started a mobile carwash biz Will start implementing these tips Comment from : @sidVargas949 |
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Yes stand your ground act educated and u will be treated better most of the time Comment from : @josep9054 |
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I just started a new job as a "CSR" at home through the phone I am actually an electrician, so I have no prior experience in this I am so nervous as this Monday will be my first day with customers over the phone I found this video, and I just want to say thank you for the tips I will be looking for more of your advice It's pretty scary because I want to do good And it's a daunting event Maybe that's silly, but it's just how I feel I've always directly talked with people But it's been dealing with work that I performed myself as an electrician Helping people with problems over the phone is much harder to deal with as far as customer service in my opinion Comment from : @TheRealKirkHammett |
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Sorry, I had to tune this guy out His tone is obnoxious Comment from : @larrybaxter6881 |
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I answer my phone e to schedule grooming appointments " Hello, this is Kathy in Grooming" This will be changed tomorrow Wow, you teach me something new every day! Dan is the man with the plan 😉 Comment from : @Kakes6817 |
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1:43 Comment from : @naoshi9155 |
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Have you tried the lasagne? It's my favourite! Comment from : @trackerbacker |
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Last! Comment from : @donedoda791 |
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Wonderful Thank you Comment from : @faith8736 |
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Often I will ask for a day off and my boss will ignore my request and wait until the day before to permit or deny On the other hand he will almost immediately answer my peer who has been here only a year I have 7 years on him Why would a boss ignore one persons requests but answer another persons requests Comment from : @mb-le9en |
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is it me or the audio is not so good? Comment from : @mucfevcf3164 |
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Great tipsDan Comment from : @michelleellis2258 |
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Dan, thank you You tips are right on This is so important and is one of those unseen factors that makes a huge difference Comment from : @HumanPatientAssn |
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I was professional, friendly, and humble Comment from : @queenoflasvegas |
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Im gonna try this today on one of my customers Comment from : @happytimes3657 |
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Awesome, as always ! Thank you Comment from : @alfieautomaton2265 |
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Thanks for the awesome YouTube content, Bro! Comment from : @truthful4u |
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