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How Could They Mess Up This Bad... Again - $1500 PC Secret Shopper 2 Part 1




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Название :  How Could They Mess Up This Bad... Again - $1500 PC Secret Shopper 2 Part 1
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Kuunib
Honestly I hope Compliance isn't Cyberstlaking this account But I am ashamed that the company I work at uses Dell Systems for their IT stuffs Which it obviously work related, not gaming, but still Issa ripoff ngl
Comment from : Kuunib


Christopher Dark
Ok note to self Never buy a single thing through Dell on a phone call They beg for financing and warranty like tweekers begging for a hit, just to bill you for it anyway on their intentionally vague invoice Not to mention the outright pathetic specs on a $2600 pc Thats not alienware and somehow, some way $600 off brbrFor them to be a legitimate company they sure do sound and behave like scummy scammers
Comment from : Christopher Dark


Lord Reyes
The guy with the chicken was the best of them all brHe was even humble when she ask about the roster lol brHe knows his stuff about computers
Comment from : Lord Reyes


Triggazz TV
I just love her so so much man, 😢
Comment from : Triggazz TV


Abraxas
Hi we're calling about your Dell's extended warranty I know this is old but holy fuck
Comment from : Abraxas


ScythedFox
This was soooo painful
Comment from : ScythedFox


TaiwaneseBoi
An expensive Jetta is an Audi my dude
Comment from : TaiwaneseBoi


ANI-JOSH
Honestly that dell is a legit scam they probably thought as long as the total is at 2k they give you cheaper hardware and add that warranty that’s crazy
Comment from : ANI-JOSH


Facial Vomit Turtle Fights
Overwhelmed by options is basically Acer's monitor sales strategy Acer Rip
Comment from : Facial Vomit Turtle Fights


blank meme
I am coming from part 3 This is so fun!
Comment from : blank meme


Ryguy25
When I heard the voice from the briefcase I immediately thought of the handler from the I Expect You To Die VR game
Comment from : Ryguy25


cybersphere
Would you like a computer with your warranty and finance options?
Comment from : cybersphere


Mark Ales
Omg! She’s so beautiful I actually thought about moving to Canada! Can we get her in more shows?
Comment from : Mark Ales


Lol
The rooster one lol
Comment from : Lol


CrashJay
Props to HP for letting people working from home make those kinds of budget adjustments
Comment from : CrashJay


Kyle Evans
This is why tech companies need to employ people with an actual tech background
Comment from : Kyle Evans


Simat
as an introvert who hate phone call, the fack that people will call someone to get a computer is beyond me
Comment from : Simat


Tay
The upselling is so wild
Comment from : Tay


Matt Henderson
Please do another secret shopper I can't explain why, but they make for such great entertainment
Comment from : Matt Henderson


Dew The Great
Dell representative bout to add pani puri in your pc
Comment from : Dew The Great


POG
billet labs era
Comment from : POG


Gregg Jones
2023 and still laughing at 0069
Comment from : Gregg Jones


Seamans Family
IS ThAt A MaC iN tHe BrEaFcAsE?
Comment from : Seamans Family


Amikas117
12:24 You know it's bad when Linus doesn't even try to make a cheesy segue to the video's sponsor
Comment from : Amikas117


MOOSE ME RILEY
“I haven’t watched this 21 times”
Comment from : MOOSE ME RILEY


Tims Art
Im from India and many of my friends worked at Dell The CS is shit Their main goal is to sell you extra stuff and earn more on that They have no idea about actual PC parts unless you get transferred to a professional
Comment from : Tims Art


Josh Hall
I've got a few roosters on the farm They don't have to be close to be loud Ours are about 20-30ft from our windows, and people on our meetings still hear the roosters
Comment from : Josh Hall


Robin Reimer
You should try out the big games corps brJust asked for support from Ubisoft nothing is happening brbrA simple thing as unlinking my microsoft account is a hassard for the gaming giant brBeen waiting too resolve my issue for now 5 weeks brbrLove u guyes at LTT from urs truly in Sweden!
Comment from : Robin Reimer


Car_tar
You should do this but with a grandma and see what they get her to buy
Comment from : Car_tar


Tauchi
Very nice intro Maybe get a new intern to Script sth like this again Good luck
Comment from : Tauchi


hahahafunniness
Damn he looked so much better without all that weight
Comment from : hahahafunniness


SHELLTUNE
the secret agent needs more credit, they were so good, i feel compelled to buy merchandise
Comment from : SHELLTUNE


All Gaming
bro fr hit em with the ”500 watt chassi” damn, thats one impressive chassi right there
Comment from : All Gaming


Elgoog
I didn't even know that it is possible to buy computers via phone anymore
Comment from : Elgoog


Haynade
Someone got fired
Comment from : Haynade


Skeletom
is that riley doing the intercom voice lmao
Comment from : Skeletom


TurboAnt
The cowboy bebop soundtrack cover in the background slaps
Comment from : TurboAnt


CD1995
I'd love to see a third installment of Secret Shopper just so Linus can get angry at Dell for not improving their tech support
Comment from : CD1995


LiveErrors
I have never heard of more than half of these SI's, what about brands like Acer, Lenovo, Asus, Msi?
Comment from : LiveErrors


Supreme Buffalo
Maingear was friendly but 120fps on max settings on all games? On 2080? He knows about raytracing right? Lol
Comment from : Supreme Buffalo


4ғυŇβĞ Clan
I love this guy 😂
Comment from : 4ғυŇβĞ Clan


konohamaru77
Why dell costumer service sounds like indian english accent?
Comment from : konohamaru77


Breanna Baurley
Have you tried Xidax?
Comment from : Breanna Baurley


James Evans
Wow lol
Comment from : James Evans


snugasapug
"Dell told me they used the Secret Shopper video for training"brbrWhat? A company lied to you? I can't believe it
Comment from : snugasapug


Dettlaff Insomniac
I'm surprised dell didn't ask for gift cards
Comment from : Dettlaff Insomniac


Black Ops 2 543
We deserve another season of Secret Shopper!
Comment from : Black Ops 2 543


Alec Vincent Agang-ang
As someone who used to be a customer service rep from the Philippines, I can assure you whenever you hear chickens, they're working from home hahaha Companies would always outsource their CS Rep to call centers in the Philippines
Comment from : Alec Vincent Agang-ang


sinni800
Now in hindsight, she did say whatever fits into her $2000 budget, so this employee threw the warranty in as it was still below lol
Comment from : sinni800


a a
The suggestion of a video capture card isn't completely incorrect, he probably just thought she intended to stream games from a console as a lot of streamers do
Comment from : a a


r50r
dell is such a joke i’ve had one before and they suck
Comment from : r50r


Ethan
dbrand is a true allybrchanging emily's name on the website for a sticker pack they haven't sold for over two years
Comment from : Ethan


flatterkatz
I really hate that they use people that barely speak the language (in pretty much every country that has higher wages than india) so you always have to second guess if they just try really hard to push something or if they simply didn't understand you - or you didn't understand them
Comment from : flatterkatz


TechnischesGaming
27:21 So are people with some knowledge not real people
Comment from : TechnischesGaming


Eric Ford
Sure, let's buy this comp bstop/b - Sarah's gorgeous - uter, sure
Comment from : Eric Ford


blimp
15:06 i love sarah 😂
Comment from : blimp


naggar127
that first dell call sounds like the indian scam call centres Kitboga messes about with
Comment from : naggar127


innocent rabbit
it is so funny when debrand sponsors a video they always find a way to insult Linus
Comment from : innocent rabbit


Name Restricted
23:55 people actually do this, I used to work for Redbox in a call center and got my fair share of calls from lonely seniors who wanted to chat about movies or life Redbox was more interested in getting customers off the phone as quickly as possible though The way call centers work is kinda toxic
Comment from : Name Restricted


Drakonian1234
That guy with the rooster i have a weird feeling that he is either southern brazilian or central-eastern brazilian
Comment from : Drakonian1234


Shanes Trains
I absolutely freaking love the intro to this!!!!!
Comment from : Shanes Trains


Logan Hicks
i just went to maingear to check the value of the vybe currently the lowest vybe option is $999 US and it has a i5-12400f and a arc a750 at the price point why not just use a 3060 super? anything in the nvidia 60 series would be better than the arc a750
Comment from : Logan Hicks


JamesButBetter
I’ve seen this a few times
Comment from : JamesButBetter


benching Graff
linus bring this content back, thats what we need to see, and like you can see in the view and like count we consume this content, bring this back bredit: also this will put this big entreprises in check, not the employes that ring phones, the guys above them need to set better parameter for the client, that is the fuel of the conmpany! sorry for my bad english and lazyness on translation
Comment from : benching Graff


HyperionZ
That HP call had me fucking dying 😂😂😂😂😂brI love my PC brand
Comment from : HyperionZ


The Crimson Reaper
SIR DO NOT REDEEM
Comment from : The Crimson Reaper


DelaRue
I know this video is old but who buys a PC over the phone?!?!
Comment from : DelaRue


Jim Babwe
Dell have always been, and will always be useless Oh and overpriced Remember gateway?
Comment from : Jim Babwe


senselocke
"Moist" music made me lose it Sarah is just fantastic!
Comment from : senselocke


Jackie89000
I really hope the guy for Origin got a raise after this video
Comment from : Jackie89000


Akotski1338
Why do they always push the financing? Don’t they want all the money right away?
Comment from : Akotski1338


Sam
To be fair that origin mid tower case is absolutely garbage It looks nice, but there's no back side panel, its just folded aluminum And the hinges fall off of the glass after opening it 20 times
Comment from : Sam


Necrotron
No Falcon Northwest?
Comment from : Necrotron


kirt fulcher
Are you sure those were babes in Cambodia?
Comment from : kirt fulcher


TheRokkis
Dell reminds me of all the call center scam videos I've seen I'd hang up when she asks "how will you protect your computer if something goes wrong", at that point I'd be 100 sure that it was some scam number I was callingbrbrAlso the Dell representative doesn't know anything about computers She has no idea what the words she's saying even means It's not her fault though, she's just trying to make living, completely Dell's fault for not actually training them or hiring people who know something about computersbrbrOh the poor iBuy guy is really tryinghe just doesn't know about computers but he also doesn't want to give bad advice I really do appreciate him being honest, I really do hope he found a job more suitable for him, like he's a good dude, it's not like he's enjoying that experience either
Comment from : TheRokkis


Blackfatrat
I would legit hang up on dell That's awful!
Comment from : Blackfatrat


Savage_oml1
With IBUYpower you’re a fucking lucky you were able to get them in 30 minutes I called for support and I was on hold for like three hours before I hung up
Comment from : Savage_oml1


qwertyouriop
Wow Dell is awful
Comment from : qwertyouriop


TRIPLU A
Bro you should call StarForge Pinus
Comment from : TRIPLU A


Joshua Stein
I know this video is 2 years old But Dell shitified Alienware many years agobrThey are still the best deal in town, if you don't buy AlienwarebrBetween Dell and Lenovo for the cheapest prebuilt hardware no frills
Comment from : Joshua Stein


BreakinoutGaming
Dude Dell sounds like a scammer call
Comment from : BreakinoutGaming


CowsRbeefy
God, why didn't you guys line up the morse code with the transitions of the text entering the screen?
Comment from : CowsRbeefy


Fixablecarlos
linus, it's been two years since secret shopper 2, we need secret shopper 3
Comment from : Fixablecarlos


Skilling Exodus
Sarah is just cute🤗
Comment from : Skilling Exodus


Evan Currin
Could we pleeeeeease get a part 3 for 2023?
Comment from : Evan Currin


Chase Gurganious
The fact that you think any computer manufacturer is going to recognize either one of your voices, is absolutely hilarious
Comment from : Chase Gurganious


blargg
If they connect me to someone who isn't a native speaker in my country, who doesn't even know the subject (just reading a script), I'm done I could get a better experience using a web form
Comment from : blargg


Jakub Bláha
Isnt it a basic internet knowledge at this point to just hung up if you hear broken english with what sounds like an indian accent? :D
Comment from : Jakub Bláha


CurbyAndre
I can tell that the second dude probably lives in the phillipines just by the rooster and the accent LOL
Comment from : CurbyAndre


Omega Kaotix
I really appreciate the list of acceptable benchmark games for the support reps that know what they're doing 😊
Comment from : Omega Kaotix


test test
Working with software companies, you at times hear all kinds of crazy stuff Including what we assume are monkeys
Comment from : test test


Jan K
Corsair technician has better ventilation than any of their PCs xD
Comment from : Jan K


the begining technichian
And this is why i dont advise to get an dell prebuilt to anyone
Comment from : the begining technichian


Crime
Im not saying this wasnt helluva deal, but in march 2020, I managed to get myself an acer pc with a 1660 super and an i5 9400 for as low as 700😅 I have it still, and with a small upgrade in ram and ssd, it works wonders
Comment from : Crime


Leonard Knaus
the tape not feeded throug the tapehead drives me crazy
Comment from : Leonard Knaus


Nosey
dell salesman is an absolute dummy
Comment from : Nosey


Alex Pic
I love the intro It really made me laugh
Comment from : Alex Pic


Oli Lombi
Whenever I hear the words "extended warranty" I ask why I need it unless their product sucks
Comment from : Oli Lombi



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